UX of AI Sequence
This Sequence is a series of short thoughts on the UX of AI. That is, the experience a user has while interacting with a product that uses artificial intelligence.
UX of AI is increasingly important as most of today’s internet products have at least some AI built in (and more and more hardware products are using AI) and the experience of interacting with AI products can be fundamentally different than with traditional software products.
Designing AI products with UX top of mind can lead to a fundamentally better experience for the user, and is more likely to lead to good product outcomes for the PdM or designer.
For the non-PdM and UX reader, there may be some benefit to understanding the design considerations behind AI products. You will be increasingly interacting with AI, explicitly or implicitly.
There is no particular order in which the Sequence must be read. Below is the logical order from own perspective. Additional posts will be added over time.
What is the UX of AI
When to use AI
AI Problem Statements
Principles of AI Design
The Design Difficulties of Human-AI Interaction
The Limits of Rapid Prototyping in AI
Prototyping is Thinking through Making
AI prototypes make Data Products tangible
Deciding what to test in AI prototypes
Machine Learning and the evolution of extended human capabilities
Designing Data Products
Some data’s more equal than others
When data makes us Product Cowards
Affordances and AI
Podcast: UX for AI Products
Lullabies and Content Recommendation
The future of payments is invisible
AI metaphors for the future
AI SUMMARY: Prompting is hard, AIs can help
Speculations on the Future of UX of AI
Why everything is so hard to use
The Bullshit-Industrial Complex just got Bullshitier
Beauty, Charisma and AI
ChatGPT and Lived Experience
The Machine Economy